Terms & Conditions

We offer only Brand Name and high quality products at competitive price.

When you visit the boutique there will be no high pressure sales tactics but rather encourage you to take as much time as you need to make the right decision. 

However, once you made your purchase and taken the Wig or Hair System home, there  will be " No Refund or Exchange. A No Refund & No Exchange Policy" will apply to all.  

SPECIAL ORDERS

Due to the nature of a special order the following policies will apply

• Pre-payment is required before the item(s) will be ordered from the manufacturer 
• Any shipping charges incurred from the manufacturer will be added to the invoice
• Cancelling a special order that has already been placed and shipped, will be subject to 20% restocking fee plus shipping cost.  
• We make all efforts to expedite a special order. However, we cannot guarantee the item(s) will be in stock at the manufacturer's warehouse at the time the order is placed.  We will inform you of any delays. 

CUSTOM ORDERS

• Custom Orders cannot be cancelled except as detailed on the Order Agreement client signs at the time of order.  

WIGS ON HOLD 

• We understand that at times we may need more time to think about a purchase. We are happy to hold a wig for you for 48 hours. 
• If you are unable to make it in to pick up the item, we can take a payment and and ship it to you.

By purchasing a wig and products from Intimate AffHairs Wig Boutique you agree to use the products as instructed by product packaging or as advised. 

The synthetic fibers have a silicone coating which protects the strands from degradation, however, the brushing/combing/washing and the movement causes this friction which ultimately frizzes and tangles the hair. You can help to minimize this with the products available at Intimate AffHairs.

All long synthetic fiber wigs are susceptible to friction depending on the type of clothing you are wearing and this type of wear and tear causes the frizziness.  

Please note that environment such as humid climate can also cause frizziness to synthetic wig.

Intimate AffHairs Wig Boutique is not liable for  damage caused to wigs by misuse of wigs, using wrong products, lack of maintenance required or wigs used in humid climates.